AFTER THE EXAM
ONCE YOU PASS THE EXAM
Once you pass the exam, you will be able to print a temporary certificate from your Account Page after three to five business days. An official certificate will be available within 3 to 6 weeks of passing the exam.
IF YOU DO NOT PASS THE EXAM
If you do not pass the exam, call NASM’s Customer Service to purchase a retest +966 55 280 5319. Candidates who do not pass the certification exam on the first attempt will be allowed to retake the exam after a 1-week waiting period. If the candidate is unsuccessful after the second attempt, he/she will be required to wait 30 days before retaking the exam. For each repeated failure after the 3rd attempt, candidates will be required to wait 6 months before attempting to take the exam again.
IF YOU NEED TO CANCEL OR RESCHEDULE YOUR EXAM APPOINTMENT
If you need to cancel or reschedule your online exam appointment please call Customer Service +966 55 280 5319.
Note: You can reschedule or cancel a booking no less than 24 hours before the exam start time.
If you need to cancel or reschedule your in-person exam appointment, call PSI at least 24 hours before the exam start time to avoid being charged a late cancellation fee. If you do not show for an exam appointment and you do not cancel, it will be treated as a failed attempt and you will not be entitled to a refund.
NASM recognizes that due to the COVID-19 pandemic, there is very limited availability of hands on skills assessments for CPR/AED certifications. NASM will be temporarily waiving the hands on skills assessment requirement and accepting online only CPR/AED courses. This waiver applies to exam candidates and professionals recertifying their credentials.
Please note: The online course must still include Adult CPR and AED.
CPR\AED or BLS card and certificate can be obtained from any governmental hospital, Saudi Heart Association or American Heart Association.
NCCA ACCREDITED EXAM
To become certified, you must successfully pass NASM’s NCCA-accredited personal trainer certification exam. Until recent months, this exam was only administered in-person at one of our many proctoring locations.
The exam offers only 1 attempt.
INTERNATIONAL DISTRIBUTOR EXAM
For students unable to take their test in-person due to COVID-19, NASM is offering an exclusive opportunity to take your NASM final exam online through a live remote proctor.
The exam offers 3 attempts.